Sump Pump Repair and Installation in Indianapolis
Keep Your Basement Dry
When It Matters Most
Indiana’s spring thaw, heavy rains, and saturated soil put your basement at risk every year. A properly working sump pump is the line between a dry basement and an expensive cleanup. We repair, install, and maintain sump pump systems — including battery backups — for residential and commercial customers across Southside Indianapolis and surrounding communities.
Plumbing Services We Handle Every Day
Water
Heaters
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Water
Quality
Softeners, whole-house filtration, and reverse osmosis systems for Central Indiana’s hard water.
General Plumbing Repairs
Faucets, toilets, garbage disposals, fixture stops, main shut-offs, and everyday leaks — done right the first time.
Gas
Lines
Licensed gas line repair and installation for stoves, water heaters, dryers, and more.
Remodels
Bathroom & kitchen remodeling plumbing rough-ins, fixture upgrades & light remodels.
Sump
Pumps
Install, repair, and battery backup systems to keep basements and crawlspaces dry.
Commercial Plumbing
Licensed commercial work for small businesses and property managers across Marion and Johnson Counties.
Plumbing Inspections
Water
Heaters
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Water
Quality
Softeners, whole-house filtration, and reverse osmosis systems for Central Indiana’s hard water.
General Plumbing Repairs
Faucets, toilets, garbage disposals, fixture stops, main shut-offs, and everyday leaks — done right the first time.
Gas
Lines
Licensed gas line repair and installation for stoves, water heaters, dryers, and more.
Remodels
Bathroom & kitchen remodeling plumbing rough-ins, fixture upgrades & light remodels.
Sump
Pumps
Install, repair, and battery backup systems to keep basements and crawlspaces dry.
Commercial Plumbing
Licensed commercial work for small businesses and property managers across Marion and Johnson Counties.
Plumbing Inspections
hOW CAN WE HELP?
Your Sump Pump Is the Last Line of Defense Against Basement Flooding
According to the American Society of Home Inspectors, approximately 60% of homeowners experience a wet basement at some point. In Central Indiana, where clay-heavy soil holds moisture and spring storms can dump inches of rain overnight, that number feels conservative. Your sump pump runs quietly in the background until the one time it doesn’t — and that’s usually the worst possible time.
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We’ve been installing and servicing sump pump systems across the Greater Southside Indianapolis area for over three decades. We install Zoeller pumps, a trusted name in the industry, and we strongly recommend battery backup systems for every home with a sump pit. If your pump fails during a power outage (which often coincides with the heaviest storms), a backup keeps your basement dry when the main unit can’t.
Built on Workmanship, Not Hard Sells
Three Decades of Experience
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Repair-First, Always
If a repair will solve the problem, we'll tell you — even when a replacement would pay us more.
Reasonable Upfront Pricing
Clear options for your budget, no pressure, and free second opinions on quoted projects.
100% Satisfaction Guarantee
Every repair and install is backed by a workmanship guarantee that matters when it counts.
Signs Your Sump Pump Needs Attention
Pump Doesn’t Activate When Water Enters the Pit
If water is collecting in your sump pit and the pump isn’t running, the float switch may be stuck, the motor may have burned out, or there could be an electrical issue. A failed pump sitting in a full pit is one storm away from a flooded basement.Â
- What to do: Call us for a same-day diagnosis. If the motor has failed, we can usually replace the pump on the same visit.
Sump Pump Runs Non-Stop or Cycles Rapidly
If your pump runs constantly even when there’s no rain, the float switch may be stuck in the “on” position, the check valve may be missing or broken (allowing water to flow back into the pit), or the pump may be undersized for the amount of groundwater your home collects.
- What to do: A pump running continuously will burn out its motor prematurely. Call us to identify the cause before it fails.
Grinding, Rattling, or Humming Sounds
Unusual noises from your sump pump usually mean something mechanical is failing. Grinding can indicate a jammed impeller. Rattling may point to a loose component. A hum with no water movement suggests the motor is running, but the impeller isn’t spinning, often a sign of a seized pump.
- What to do: Don't ignore strange sounds. Call us before the pump locks up entirely.
Basement Gets Wet After Heavy Rainfall
If water is entering your basement during or after storms, your sump pump may not be keeping up with the volume. The pump could be undersized, the discharge line could be blocked or frozen, or the pit itself could have drainage issues preventing water from reaching the pump.
- What to do: Call us for an assessment. We'll check the pump capacity, discharge line condition, and pit configuration to find out why water is getting through.
Your Sump Pump Has No Battery BackupÂ
The heaviest storms in Indianapolis often bring power outages. If your primary pump runs on electricity and the power goes out during heavy rain, there’s nothing protecting your basement. A battery backup sump pump system activates automatically when the power fails or the primary pump can’t keep up with demand.Â
- What to do: Call us to add a battery backup to your existing system. It's one of the most cost-effective forms of basement flood protection available.
Sump Pump Services We Provide
Sump Pump Repair
Float switch replacement, check valve repair, impeller clearing, discharge line clearing, and motor diagnostics. If your pump can be repaired for a reasonable cost and has life left in it, we'll fix it. If the motor has failed or the unit is past its useful life, we'll recommend replacement and give you options.
New Sump Pump Installation
We install primary sump pumps for homes with existing pits and for new installations that require pit excavation and drainage work. We install Zoeller sump pumps — reliable, well-built units designed for the demands of Indiana groundwater conditions. We size every pump to match your home's water volume and pit configuration.
Battery Backup Sump Pump Installation
A battery backup system is a second pump that sits alongside your primary unit and activates automatically when the power goes out or the primary pump is overwhelmed. We install battery-powered backup systems that can run for hours during extended outages, protecting your basement when the main unit can't.
Ejector Pump Repair and Installation
Ejector pumps handle wastewater from below-grade bathrooms, laundry rooms, and floor drains. If your basement bathroom backs up or your ejector pump isn't discharging properly, we repair and replace these systems as well.
Why Your Sump Pump Deserves Professional Attention
Protect Your Basement From Expensive Damage
FEMA estimates that just 1 inch of water in a home can cause up to $25,000 in damage. Basement flooding damages flooring, drywall, stored belongings, and electrical systems. A properly sized and maintained sump pump prevents that damage before it starts.
A Pump That Works When the Storm Hits
A sump pump you installed five years ago and never checked isn't a sump pump you can count on. Regular testing, maintenance, and a battery backup system mean your basement stays dry even during the worst Central Indiana storms, including the ones that knock out your power.
The Right Pump for Your Home's Water Volume
Not all sump pumps are the same size. A pump that's too small for your home's groundwater conditions will run constantly, wear out quickly, and eventually fail when demand spikes during heavy rain. We size every installation based on your pit dimensions, typical water volume, and how fast the pit fills during storms.
A Dry Basement Means No Mold
Standing water and persistent moisture in your basement create ideal conditions for mold growth. A functioning sump pump removes water before it has a chance to soak into surfaces. Keeping your basement dry is the most effective way to keep mold out of your home.
What to Expect for Sump Pump Service
Whether it’s a repair, replacement, or new installation, every sump pump service call starts with a full assessment of your current system and your home’s water situation.
For Repairs:
We check the pump motor, float switch, check valve, discharge line, and pit condition. If the pump can be repaired cost-effectively, we handle it on the same visit. If the motor has failed or the unit is past the point of reasonable repair, we'll recommend replacement and explain why.
For New Installations:
We assess the water entry points, pit size, and groundwater volume to determine the right pump size and type. Installation includes the pump unit, check valve, discharge line routing, and electrical connection. If we're adding a battery backup, it's installed alongside the primary unit and tested under simulated conditions.
For Battery Backup Additions:
A battery backup can be added to most existing sump pump setups. We mount the backup unit, connect it to the discharge line, install the battery, and test the system to verify it activates correctly when the primary pump loses power.
Pricing:
We provide upfront pricing before any work begins. Financing is available through Wisetack with 0% interest for 12 months for larger installations and backup system additions.
Related Services
Emergency Plumbing
If your basement is already flooding, our emergency service can help stop the water and get your pump back online. Sump pump failure is one of the most common causes of basement flooding we respond to.
Plumbing Inspections
Our whole-house plumbing inspection includes checking your sump pump operation, pit condition, and discharge line as part of the full system review.
Water Softener Installation
Indianapolis hard water doesn't just affect your fixtures — mineral buildup can impact your sump pump's components over time. A water softener reduces mineral deposits throughout your home's water system.
What Our Neighbors Are Saying
If you want to work with an honest plumber who will execute the job with excellence, then you need to come to Parkhurst Family Plumbing! We had a major water leak and they got us in contact with a company that would help us with the insurance process while working quickly to help resolve the plumbing issues. We have had him install our kitchen sink four years ago, install a dish washer, install some toilets, replace the outside water spigot after it was leaking, reinstall the garbage disposal, fix the burst pipe (which required getting in the slab) and also fix a bad installation of a pipe in our bathroom by the home builders 20 years ago. He does an outstanding job and will be honest through the process. He’s also come out after hours and all times of the day and NOT charged an arm and a leg. Thanks, Larry! I should have left a review a long time ago — he can do it all!
February 9, 2026
I contacted Larry around 11am because the installers for our new stove said we needed to have a licensed plumber come out and change our stoves gas line. Larry came out later the same day and had everything fixed and even helped install our new stove for us. I highly recommend reaching out to him if you find yourself in need with your plumbing because he really saved my sanity by being here so fast and helping us.
October 15, 2025
Save thousands and use Parkhurst. The big dogs in town will rob you blind!! Apples to Apples quote proves that. One of the few honest business left in Indianapolis. I will 100% use them in the future.
February 25, 2026
We had a new experience in our home last night. We used the master tub, only to come downstairs and find an absurd amount of water coming from around the air vent in the kitchen ceiling! I immediately called Larry, and he was able to come over bright and early this morning to check the problem. Larry quickly found the issue: come to find out, we had a crack in the overflow catch! Larry was able to get it fixed and did a great patch in the wall, too! We’ve never had a plumbing issue before this, but if we ever do again, we definitely know who to call!
January 4, 2026
INDIANAPOLIS WATER: WHAT'S ACTUALLY IN IT?
Indianapolis tap water runs 12 to 25 grains per gallon — anything above 7 is considered hard, according to Citizens Energy Group. That mineral load is why water heaters, fixtures, and appliances wear out early across the Southside.
12
25
GPG
Three systems, three different jobs.
Removes calcium and magnesium through ion exchange. Fixes scale, spots, and soap scum at every tap.
Whole-home · ion exchange
Carbon and sediment filtration reduces chlorine, Chemical Contaminants, and sediment throughout the home.
Whole-home · carbon + sediment
Point-of-use system under the kitchen sink. Purified
water for drinking and cooking down to the
molecular level.
Kitchen · drinking water
Water softener
Removes calcium and magnesium through ion exchange. Fixes scale, spots, and soap scum at every tap.
Whole-home · ion exchange
Whole-house filter
Carbon and sediment filtration reduces chlorine, Chemical Contaminants, and sediment throughout the home.
Whole-home · carbon + sediment
Reverse osmosis
Point-of-use system under the kitchen sink. Purified
water for drinking and cooking down to the
molecular level.
Kitchen · drinking water
Proudly Serving Indianapolis and the Southside
From our shop in Franklin Township, we cover the full south side of the city and into both Marion and Johnson Counties, about a thirty-mile radius across Central Indiana.
Cities We Serve
Not on the list? Call us — if you’re within our service radius, we’ll make it work.
Sump Pump Questions
How much does sump pump installation cost in Indianapolis?
How long do sump pumps last?
Most primary sump pumps last 7 to 10 years with normal use. Pumps in homes with heavy groundwater activity may wear out sooner due to more frequent cycling. If yours is approaching that age range or showing signs of trouble, it’s worth having us inspect it before the next heavy rain.
Do I really need a battery backup sump pump?
Yes — we recommend it for every home with a sump pump. The storms that produce the most water are the same storms that cause power outages. Without a backup, your basement is unprotected during the exact conditions that matter most.
What brand of sump pump do you install?
We install Zoeller sump pumps. Zoeller is a trusted manufacturer with a strong reputation for reliability in residential and commercial applications. We select the model and size based on your home’s specific groundwater conditions.
How can I tell if my sump pump is working properly?
Pour a bucket of water into the pit slowly. The float switch should activate the pump, the pump should discharge the water, and the pump should shut off once the pit empties. If it doesn’t turn on, doesn’t shut off, or cycles rapidly. Call us for a service visit.
Ready for an Honest Plumber?
We’re here when you need us — with clear options, reasonable pricing, and work we stand behind.
