Your Trusted Plumber in New Palestine, Indiana
Serving Hancock County's
Fastest-Growing Community
Plumbing Services We Handle Every Day
Water
Heaters
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Water
Quality
Softeners, whole-house filtration, and reverse osmosis systems for Central Indiana’s hard water.
General Plumbing Repairs
Faucets, toilets, garbage disposals, fixture stops, main shut-offs, and everyday leaks — done right the first time.
Gas
Lines
Licensed gas line repair and installation for stoves, water heaters, dryers, and more.
Remodels
Bathroom & kitchen remodeling plumbing rough-ins, fixture upgrades & light remodels.
Sump
Pumps
Install, repair, and battery backup systems to keep basements and crawlspaces dry.
Commercial Plumbing
Licensed commercial work for small businesses and property managers across Marion and Johnson Counties.
Plumbing Inspections
Water
Heaters
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Water
Quality
Softeners, whole-house filtration, and reverse osmosis systems for Central Indiana’s hard water.
General Plumbing Repairs
Faucets, toilets, garbage disposals, fixture stops, main shut-offs, and everyday leaks — done right the first time.
Gas
Lines
Licensed gas line repair and installation for stoves, water heaters, dryers, and more.
Remodels
Bathroom & kitchen remodeling plumbing rough-ins, fixture upgrades & light remodels.
Sump
Pumps
Install, repair, and battery backup systems to keep basements and crawlspaces dry.
Commercial Plumbing
Licensed commercial work for small businesses and property managers across Marion and Johnson Counties.
Plumbing Inspections
hOW CAN WE HELP?
Serving New Palestine From Our Franklin Township Location
New Palestine sits in Sugar Creek Township, Hancock County, along US-52 about 15 miles southeast of downtown Indianapolis. From our Franklin Township shop, we reach New Palestine in about 20 minutes via Southeastern Avenue through Acton, a route we drive regularly. New Palestine is at the eastern edge of our service area, but we cover it consistently and treat every job here the same as a job next door to our office.
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The town has grown over 45% since the 2020 Census, with new subdivisions going up alongside the original village core. That means New Palestine has plumbing needs on both ends of the spectrum — brand-new homes that need water softeners and fixture installations, and older homes near the town center that may need pipe assessment, water heater replacement, or repiping.
Built on Workmanship, Not Hard Sells
Three Decades of Experience
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Repair-First, Always
If a repair will solve the problem, we'll tell you — even when a replacement would pay us more.
Reasonable Upfront Pricing
Clear options for your budget, no pressure, and free second opinions on quoted projects.
100% Satisfaction Guarantee
Every repair and install is backed by a workmanship guarantee that matters when it counts.
What New Palestine Homeowners Should Know
New Palestine Has Grown Over 45% Since 2020
New Palestine’s population has surged from about 2,800 in the 2020 Census to over 4,000 today, with 500+ new homes planned across 10 housing additions within the school district. That pace of growth means a constant stream of homeowners moving into brand-new construction. And every one of those homes benefits from a water softener installed before hard water starts damaging their brand-new appliances and fixtures.
New Palestine's Water Is Hard — Just Like the Rest of Central Indiana
New Palestine is served by Citizens Energy Group, and the groundwater here is hard. Scale buildup affects your water heater, dishwasher, washing machine, showerheads, and aerators. Whether your home is brand new or decades old, a water softener is a practical investment that protects your entire plumbing system.
The Original Town Center Has Aging Plumbing
New Palestine was laid out in 1838, and the homes near Main Street and the original village core include some of the oldest residential construction in the area. These homes may have galvanized steel supply lines, cast iron drains, and copper with lead-soldered joints that are well past their expected lifespan. If you own an older New Palestine home, a plumbing inspection tells you what you’re working with.
Creek Proximity and Basement Moisture
New Palestine sits along Sugar Creek, and properties near the creek or in low-lying areas can experience groundwater pressure during heavy rains. A properly sized sump pump with battery backup is important for New Palestine homes with basements, especially older properties built before modern drainage and waterproofing standards.
New Palestine Areas We Serve
Village of New Palestine / Main Street
The historic town center along Main Street and US-52. Older homes with character and plumbing systems that range from the late 1800s to the mid-1900s. We handle repairs, inspections, and water heater service in this area regularly.
US-52 (Brookville Road) Corridor
The main east-west route through New Palestine connecting to Indianapolis. Homes and small businesses along this corridor are within our service zone. We access New Palestine via this corridor through Acton.
Schildmeier Woods and Cedar Creek
Newer residential subdivisions in the New Palestine area. Modern construction with PEX plumbing systems. Common service requests include water softener installation, fixture work, and sump pump service.
New Palestine High School Area
The neighborhoods surrounding New Palestine High School and the school campus zone. Family-oriented residential areas with a mix of established and newer homes.
Sugar Creek Township Surrounding Areas
The unincorporated residential areas of Sugar Creek Township surrounding New Palestine. A mix of suburban subdivisions and larger rural lots. Some properties in the more rural areas may be on well water, which can benefit from water testing and filtration.
How Fast We Can Get to New Palestine
About 20 Minutes From Our Shop
Our Franklin Township location is approximately 10 to 12 miles from New Palestine via Southeastern Avenue through Acton. Typical drive time is about 20 minutes during business hours. New Palestine is at the eastern edge of our service area, but we cover it regularly.
Same-Day Service When Available
We schedule New Palestine appointments throughout the week. Same-day visits are available when our calendar allows. Call in the morning for the best chance of a same-day appointment.
Emergency Calls Get Priority
Active leak, burst pipe, or sump pump failure during business hours? We prioritize emergency calls and target a 30-minute arrival for New Palestine.
Also Serving Near Whiteland
- New Whiteland
Adjacent to Whiteland on the US-31 corridor. Same fast service
- Greenwood
 Just north on I-65 and US-31. Johnson County’s largest city.
- Franklin
South on US-31. The Johnson County seat.
- Beech Grove
North across the county line in Marion County.
What Our Neighbors Are Saying
If you want to work with an honest plumber who will execute the job with excellence, then you need to come to Parkhurst Family Plumbing! We had a major water leak and they got us in contact with a company that would help us with the insurance process while working quickly to help resolve the plumbing issues. We have had him install our kitchen sink four years ago, install a dish washer, install some toilets, replace the outside water spigot after it was leaking, reinstall the garbage disposal, fix the burst pipe (which required getting in the slab) and also fix a bad installation of a pipe in our bathroom by the home builders 20 years ago. He does an outstanding job and will be honest through the process. He’s also come out after hours and all times of the day and NOT charged an arm and a leg. Thanks, Larry! I should have left a review a long time ago — he can do it all!
February 9, 2026
I contacted Larry around 11am because the installers for our new stove said we needed to have a licensed plumber come out and change our stoves gas line. Larry came out later the same day and had everything fixed and even helped install our new stove for us. I highly recommend reaching out to him if you find yourself in need with your plumbing because he really saved my sanity by being here so fast and helping us.
October 15, 2025
Save thousands and use Parkhurst. The big dogs in town will rob you blind!! Apples to Apples quote proves that. One of the few honest business left in Indianapolis. I will 100% use them in the future.
February 25, 2026
We had a new experience in our home last night. We used the master tub, only to come downstairs and find an absurd amount of water coming from around the air vent in the kitchen ceiling! I immediately called Larry, and he was able to come over bright and early this morning to check the problem. Larry quickly found the issue: come to find out, we had a crack in the overflow catch! Larry was able to get it fixed and did a great patch in the wall, too! We’ve never had a plumbing issue before this, but if we ever do again, we definitely know who to call!
January 4, 2026
INDIANAPOLIS WATER: WHAT'S ACTUALLY IN IT?
Indianapolis tap water runs 12 to 25 grains per gallon — anything above 7 is considered hard, according to Citizens Energy Group. That mineral load is why water heaters, fixtures, and appliances wear out early across the Southside.
12
25
GPG
Three systems, three different jobs.
Removes calcium and magnesium through ion exchange. Fixes scale, spots, and soap scum at every tap.
Whole-home · ion exchange
Carbon and sediment filtration reduces chlorine, Chemical Contaminants, and sediment throughout the home.
Whole-home · carbon + sediment
Point-of-use system under the kitchen sink. Purified
water for drinking and cooking down to the
molecular level.
Kitchen · drinking water
Water softener
Removes calcium and magnesium through ion exchange. Fixes scale, spots, and soap scum at every tap.
Whole-home · ion exchange
Whole-house filter
Carbon and sediment filtration reduces chlorine, Chemical Contaminants, and sediment throughout the home.
Whole-home · carbon + sediment
Reverse osmosis
Point-of-use system under the kitchen sink. Purified
water for drinking and cooking down to the
molecular level.
Kitchen · drinking water
Proudly Serving Indianapolis and the Southside
From our shop in Franklin Township, we cover the full south side of the city and into both Marion and Johnson Counties, about a thirty-mile radius across Central Indiana.
Cities We Serve
Not on the list? Call us — if you’re within our service radius, we’ll make it work.
New Palestine Plumbing Questions
How fast can you get to New Palestine?
About 20 minutes during business hours. We’re based in Franklin Township and reach New Palestine via Southeastern Avenue through Acton. It’s at the edge of our service area, but we serve it regularly with no extra charges.
Is there an extra fee for New Palestine service calls?
No. Our standard $48 trip/diagnostic fee applies, same as every community we serve. It’s waived if you proceed with the repair. No location surcharges for New Palestine.
We just bought a new home in New Palestine. What plumbing should we address first?
In a new-construction home, the priority is a water softener. Central Indiana’s hard water starts damaging your water heater, appliances, and fixtures from day one. Getting a softener installed early protects everything downstream. If your home has a basement, confirm the sump pump is properly sized and consider adding a battery backup.
Our older New Palestine home has rusty water. What should we do?
Do you serve the areas around New Palestine too?
Yes. We serve New Palestine and the surrounding communities, including Acton (right next door), Franklin Township (our home base), and Beech Grove. One call covers it all.
Ready for an Honest Plumber?
We’re here when you need us — with clear options, reasonable pricing, and work we stand behind.
